Frequently Asked Questions

What is Smart Service 365?

Smart Service 365 is a subscription-based web app used by field service companies (HVAC, plumbing, etc.) to run every aspect of their business, from scheduling and dispatching to billing and customer management.

What does Smart Service 365 do?

Smart Service 365 tackles scheduling, billing, dispatching, customer management, work orders, routing, estimates, time tracking, and virtually every other administrative task facing modern field service companies. With Smart Service 365, users can build service histories, track employee progress, manage equipment information, collect payments, and generate reports on the health of their business. For more information on Smart Service 365, call 1-888-518-0818 or simply request a demo.

Who uses Smart Service 365?

Field service companies everywhere rely on Smart Service 365 to complete work on a daily basis. Our customers include businesses in the following industries:

  • Appliance Repair
  • Chimney Sweep
  • Cleaning
  • Construction
  • Contractor
  • Document Destruction
  • Electrician
  • Elevator Service
  • Fire Protection
  • Garage Door
  • Handyman
  • Hood Cleaning
  • HVAC
  • Irrigation
  • IT
  • Janitorial Service
  • Landscaping
  • Lawn Care
  • Locksmith
  • Maid Service
  • Mechanical Contractor
  • Pest Control
  • Plumbing
  • Pool and Spa
  • Power Washing
  • Property Management
  • Remediation
  • Remodeling
  • Restoration
  • Security
  • Septic 
  • Solar Panel
  • Tree Service
  • Window Cleaning
  • …and more!
  • Appliance Repair
  • Chimney Sweep
  • Cleaning
  • Construction
  • Contractor
  • Document Destruction
  • Electrician
  • Elevator Service
  • Fire Protection
  • Garage Door
  • Handyman
  • Hood Cleaning
  • HVAC
  • Irrigation
  • IT
  • Janitorial Service
  • Landscaping
  • Lawn Care
  • Locksmith
  • Maid Service
  • Mechanical Contractor
  • Pest Control
  • Plumbing
  • Pool and Spa
  • Power Washing
  • Property Management
  • Remediation
  • Remodeling
  • Restoration
  • Security
  • Septic 
  • Solar Panel
  • Tree Service
  • Window Cleaning
  • …and more!

How much does Smart Service 365 cost?

Smart Service 365 subscriptions start at $129.99 per user, per month. For more details, contact a sales rep at 1-888-518-0818 or sales@smartservice.com.

What is the difference between Smart Service and Smart Service 365?

Smart Service 365 is a cloud-based, software as a service (SaaS) product available for a monthly subscription fee. It requires an internet connection to use and offers integration with QuickBooks Online. You are currently on the Smart Service 365 website.

Smart Service (also called Smart Service Enterprise) is a desktop-based software platform that offers real time integration with both desktop and online versions of QuickBooks. It is available for a one-time purchase price and a nominal annual support fee. (Click here to visit the Smart Service Enterprise website.)

Functionally, both products serve the same purpose: scheduling jobs and making life easier for field service companies. Both are supported by the same development and support teams. If you want to speak to a product expert about which product makes more sense for your company, call us at 1-888-518-0818 or fill out our free demo form.

I want to learn more about Smart Service 365. What should I do next?

We offer free online product demonstrations to businesses interested in Smart Service 365. Call us at 1-888-518-0818 or fill out our free demo form to get started.

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