Cloud-Based Field Service Management
The cloud-based scheduling software Smart Service 365 empowers you to run your field service business from anywhere in the world. Use any internet-enabled device to log in, schedule jobs, review work orders, post invoices, and track employee progress. Keep your finger on the pulse of your business, no matter where the day takes you!
Smart Service 365 does it all.
Assign jobs in the office, and your techs will immediately see the work order in the field.
Keep all your customer info, service history, and equipment information in one place.
Turbocharge your technicians.
After arriving at a job site, your techs will use Smart Service 365 to review pertinent notes and customer information, then start building a work order. With a few taps, techs can add line items, update equipment information, or add pictures. Your management team can see all of this in real time, allowing them to stay in the loop. Once a tech finishes a job, a simple tap converts their work order into an invoice!
Simplify billing and get paid faster.
- Forget about paper invoices and clunky billing systems. Smart Service 365 allows techs to convert their work order into a 100% accurate invoice as soon as they finish a job.
- Take payments in the field! Built-in credit card and check processing allows techs to easily collect payments at the time of service. Plus, next-day funding puts the profits in your pocket faster.
- Using QuickBooks? Great! Smart Service 365 offers full integration with QuickBooks Online, allowing you to build on the accounting system you’ve already got in place.
Business Management tools keep you connected.
- With Smart Service 365, you can check in on your business from anywhere, using any internet-enabled device. Get to the full version of the app on your phone!
- All changes and updates in Smart Service 365 occur in real time, allowing you to check in on the precise progress of any member of your team.
- Advanced reporting tools allow you to keep your finger on the pulse of your company. Pull profitability and productivity reports at any time!
Perfect for Every Kind of Field Service Company
Businesses of every size and specialization use Smart Service 365 to schedule, bill for, and complete work, from mom and pop shops to multi-location franchises. If your company regularly sends workers out into the field, your company could benefit from the streamlined scheduling and billing experience offered by Smart Service 365.
Smart Service 365 includes a monumental number of HVAC tools, from basic scheduling and billing to preventative maintenance and equipment tracking.
Manage plumbing schedules and work orders with ease, providing customers with final bills and payment options as soon as you complete the service.
With work orders, time tracking, service schedules, and more, Smart Service 365 serves as the perfect mobile tool for electrical contractors.
Smart Service 365 works wonders for pest control, appliance repair, fire protection, garage door, septic, and countless other kinds of service businesses.
Customer Success Stories
"Smart Service has been a true time saver—and life saver!"
Owner, Capital Heating & Air Conditioning
"We feel that Smart Service has been a great investment and foresee a huge return."
Operations Manager, The Electric Connection
"Smart Service works. Period. In our office we say, ‘click, click, boom.’"
Owner, Ken's Window Cleaning